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Intercom Fin
by Intercom · 🇺🇸 US
An AI customer support agent that resolves support tickets instantly and safely.
4.6· 260 reviews
Paid — $0.99 per successful customer resolution + platform feeSOC2 CertifiedOverview
Fin is a conversational AI bot built by Intercom. Utilizing GPT-4, it reads your company's Help Center articles and answers customer questions with accurate, non-hallucinating responses. It handles complex multi-turn chats and smoothly hands off to humans.
Reported Impact
Successfully resolves 50% of customer support queries instantly without human agents
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