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Cresta AI

by Cresta Technologies · 🇺🇸 US

Real-time intelligence and coaching for contact center agents.

4.7· 120 reviews
Enterprise — Custom pricing based on seat volumeSOC2 Certified

Overview

Cresta sits between call center software and support representatives. Its AI transcribes customer conversations in real-time, suggests responses, walks agents through optimal workflows, flags compliance issues, and auto-completes wrap-up summaries.

Reported Impact

20% increase in customer satisfaction scores and 15% reduction in average handle time